Warranty

At ANTSUN, we are committed to ensuring the quality and durability of our products. Our limited, non-transferable warranty provides coverage against defects in material or workmanship that affect the functionality of the product as intended, occurring under normal use during the applicable warranty period. This warranty applies to all ANTSUN® products purchased on our official websites and authorized third-party sales channels, including authorized stores on Amazon, Walmart, and Wayfair.

Coverage Exclusions:

Our warranty does not cover product failures resulting from:

  • Misuse or abuse
  • Changes in surface finish, including color-fastness or matching of colors, woodgrains, or textures
  • Normal wear and tear
  • Dye transfers caused by external contaminants
  • User modifications
  • Failure to install or maintain the products according to provided instructions and warnings
  • Damage or marking of surfaces caused by sharp or foreign objects
  • Pilling of textiles

Applicable Warranty Periods

  • All shelving, storage units, desks, and tables purchased on our website are covered by a 1-year warranty.

Warranty Claim Process:

If you discover a defect covered by our warranty, we will either repair or, at our discretion, replace the defective product. You may be required to return the defective product to us. During the first year after purchase, we will cover shipping costs for both the returned product and the replacement. After the initial year, you are responsible for shipping costs associated with the replacement product and returning the defective item.

Product Replacement Policy:

Due to our product design philosophy, where each part serves a crucial purpose, we typically provide full replacements for defective products rather than issuing replacement parts. While we may not keep inventory of discontinued items, we will replace defective products that have been discontinued with similar items. 

Limitation of Liability:

The remedies outlined above are the sole remedies provided by ANTSUN under this warranty or any other warranty, whether express, implied, or statutory. ANTSUN shall not be liable for any consequential or incidental damages arising from the breach of this warranty.

Making a Warranty Claim:

To initiate a warranty claim, please contact us at antsun_service@outlook.com

Thank you for choosing ANTSUN. We are dedicated to ensuring your satisfaction with our products.